Privacy Policy
Effective Date: August 4, 2026
At Heritage Path Counseling, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and protected when you visit our website or contact our practice.
Information We Collect
When you use our website, we may collect information that you voluntarily provide, including:
– Name
– Email address
– Phone number
– Information submitted through our contact form
– Any information you choose to include in your message
We may also automatically collect certain technical information, including:
– IP address
– Browser type
– Device information
– Pages visited
– Date and time of your visit
– Referring website
This information helps us improve the performance and usability of our website.
How We Use Your Information
Information collected through this website may be used to:
– Respond to inquiries
– Schedule appointments
– Communicate with you regarding our services
– Improve our website and user experience
– Maintain the security of our website
– Comply with applicable legal requirements
We do not sell, rent, or trade your personal information to third parties.
Confidentiality
While Heritage Path Counseling is committed to protecting your privacy, submitting information through this website does not establish a therapist-client relationship.
Please do not include sensitive medical or mental health information when completing our contact form. Once you become a client, information related to your treatment is protected under applicable federal and Illinois privacy laws, including HIPAA, where applicable.
Cookies
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
Cookies may be used to:
– Remember website preferences
– Measure website performance
– Improve user experience
– Analyze visitor behavior
You can adjust your browser settings to disable cookies if you prefer.
Google Analytics
This website may use Google Analytics or similar services to understand how visitors use our website. These services collect anonymous usage information such as pages viewed, time spent on the website, and general geographic location.
Google Analytics does not identify you personally.
Third-Party Services
Our website may contain links to third-party websites or services. Heritage Path Counseling is not responsible for the privacy practices or content of external websites.
If online scheduling, secure client portals, or telehealth services are used, those services maintain their own privacy policies and terms of service.
Data Security
Reasonable administrative, technical, and physical safeguards are used to protect information submitted through this website. While we take appropriate measures to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.
Your Rights
You may contact us at any time to:
– Request access to your personal information
– Request corrections to your information
– Request deletion of information submitted through this website, where permitted by law
– Ask questions about this Privacy Policy
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
Heritage Path Counseling
214 S. 3rd Street
2nd Floor
St. Charles, Illinois
Phone: (630) 763-8258
Email: hello@heritagepathcounseling.com
